How wibd Collects, Uses, and Protects Your Personal Data

1 Introduction

wibd ("we", "our", "us") is an offshore international online betting and casino platform accessible at wibd.io. We are committed to protecting the privacy and personal data of every individual who visits, registers on, or interacts with the wibd Platform. This Privacy Policy describes in clear, formal terms:

• What categories of personal data wibd collects from Players and site visitors;
• The lawful purposes for which that data is processed;
• The circumstances under which data may be shared with third parties;
• How long personal data is retained;
• The technical and organisational security measures we apply to protect your data; and
• The rights you hold in relation to your personal data and how to exercise them.

This Privacy Policy is incorporated by reference into the wibd Terms & Conditions. By registering an Account on the Platform, or by continuing to use the Platform after this Policy has been updated, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

This Policy applies to all personal data collected through the wibd website (wibd.io), any mobile-optimised interface associated with the Platform, and all communications between Players and the wibd support team. It does not apply to third-party websites or services linked from the Platform, which operate under their own independent privacy policies.

2 Data Controller

For the purposes of applicable data protection law, wibd acts as the data controller in respect of all personal data collected directly from Players and site visitors through the Platform. As data controller, wibd determines the purposes for which personal data is collected and the means by which it is processed.

wibd operates as an offshore international gaming platform. Whilst wibd is not subject to any single national data protection framework, we voluntarily apply the substantive principles of internationally recognised data protection standards — including purpose limitation, data minimisation, storage limitation, integrity, and confidentiality — as the foundation of our data governance practices.

3 Personal Data We Collect

wibd collects personal data across several categories depending on the nature of your interaction with the Platform. The following table summarises the categories of personal data collected, with examples of the specific data points within each category:

wibd applies the principle of data minimisation: we collect only the personal data that is genuinely necessary for the purposes described in Section 5 of this Policy. We do not collect sensitive personal data categories (such as biometric data, health information, or political opinions) unless specifically required by an applicable legal obligation.

4 How We Collect Your Data

wibd collects personal data through the following channels:

4.1 Direct Collection

Data you provide directly to wibd by completing the registration form, submitting KYC documentation, making deposits or withdrawal requests, contacting the support team via live chat or email, responding to surveys or promotional offers, or configuring your Account settings and responsible gaming preferences.

4.2 Automated Technical Collection

Data collected automatically when you access or use the Platform, including your IP address, device identifiers, browser type and version, operating system, referring URLs, pages viewed, time and duration of visits, and clickstream behaviour. This data is collected through server logs, cookies, and similar tracking technologies as described in Section 7 of this Policy.

4.3 Third-Party Sources

In certain circumstances, wibd may receive personal data about you from third-party sources, including:

• KYC and Identity Verification Partners: Where we use a third-party service to verify the authenticity of documents you submit, that partner may return confirmation data and fraud risk signals to wibd.
• Payment Processors: bKash, Nagad, Rocket, Upay, and card payment processors may share transaction confirmation data with wibd for the purpose of crediting deposits and processing withdrawals.
• Game Providers: Third-party casino game studios (such as Evolution Gaming, Pragmatic Play, and Ezugi) may return game session data and round results to wibd's systems for the purpose of account crediting, dispute resolution, and responsible gaming monitoring.
• Fraud Prevention Services: Where wibd subscribes to an industry-standard fraud intelligence service, that service may provide risk flags associated with a Player's IP address, device fingerprint, or payment method.

5 Purpose & Legal Basis for Processing

wibd processes personal data only for specified, legitimate purposes. The table below sets out the primary purposes for which we process personal data collected through the Platform, together with the legal or contractual basis that justifies each processing activity:

wibd does not process personal data for purposes that are incompatible with those listed above without first obtaining your explicit consent or establishing a fresh legal basis for the new processing activity.

6 Data Sharing & Third-Party Disclosure

wibd does not sell, rent, or trade personal data to third-party marketers or data brokers under any circumstances. Personal data is shared with third parties only in the following limited circumstances:

6.1 Service Providers and Data Processors

wibd engages trusted third-party service providers who process personal data on our behalf and under our instruction, for the sole purpose of delivering services that support the operation of the Platform. These include payment processing partners (bKash, Nagad, Rocket, Upay, Visa/Mastercard processors, Dutch-Bangla Bank), KYC and identity verification services, casino game studios (Evolution Gaming, Pragmatic Play, Ezugi, Spribe, Microgaming, NetEnt), cloud hosting and infrastructure providers, and customer support tooling providers. All such partners are bound by data-processing agreements that prohibit use of your data for any purpose beyond the stated service function.

6.2 Legal and Regulatory Obligations

wibd may disclose personal data to competent governmental authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable law, court order, or regulatory direction. wibd will disclose only the minimum data required to satisfy the legal obligation and will, where permitted, notify the affected Player of any such disclosure.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of wibd's business, personal data held by wibd may be transferred to the successor entity as part of the transaction. Players will be notified of any such transfer via a prominent notice on the Platform and via email to their registered address prior to the transfer taking effect, with the opportunity to close their Account if they do not consent to the transfer.

6.4 Fraud Prevention and Industry Cooperation

wibd participates in industry-standard fraud prevention programmes and may share anonymised or minimised fraud risk signals with other reputable gaming operators or shared fraud intelligence databases where doing so protects the integrity of the wider industry and the safety of Players.

7 Cookies & Tracking Technologies

wibd uses cookies and similar tracking technologies (collectively "Cookies") on the Platform to deliver a functional, secure, and personalised user experience. Cookies are small text files stored on your device by your web browser when you access the Platform.

7.1 Types of Cookies Used

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in, security tokens that prevent cross-site request forgery, and load-balancing cookies. These cookies cannot be disabled without rendering the Platform non-functional.
• Functional Cookies: Remember your preferences such as display settings, responsible gaming limit configurations, and language selections, to provide a consistent experience across sessions.
• Analytics Cookies: Collect aggregated, anonymised data about how Players navigate and interact with the Platform, enabling wibd to identify usability issues, measure page performance, and prioritise Platform improvements. These cookies do not identify you personally.
• Security and Fraud Prevention Cookies: Help wibd identify suspicious activity patterns, detect automated bot traffic, and flag potentially fraudulent login attempts before they affect your Account.

7.2 Managing Cookies

You may configure your web browser to refuse all Cookies, to alert you when Cookies are being set, or to delete Cookies that have already been set. Please be aware that disabling Strictly Necessary Cookies will prevent you from logging in to or using the Platform. Instructions for managing Cookies are available in your browser's help documentation. wibd does not currently respond to browser "Do Not Track" signals, as there is no universally accepted standard for such signals.

7.3 Third-Party Cookies

Some game content embedded from third-party studios may set their own Cookies in accordance with those studios' own privacy policies. wibd does not control or take responsibility for third-party Cookies set by game providers. We recommend reviewing the relevant provider's privacy policy if you have concerns about their Cookie usage.

8 Data Retention

wibd retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with applicable legal and regulatory obligations, and to protect wibd's legitimate business interests. The following retention periods apply as a general guide:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with wibd's data disposal procedures. Where data is anonymised rather than deleted, the resulting anonymised dataset no longer constitutes personal data and may be retained for statistical and analytical purposes indefinitely.

9 Data Security

wibd takes the security of your personal data seriously and implements a layered set of technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security framework includes:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the wibd Platform is encrypted using industry-standard SSL/TLS protocols. This applies to all pages of the Platform, not just login and payment pages.
• Encrypted Data Storage: Personal data and financial records stored on wibd's servers are encrypted at rest using AES-256 encryption. Encryption keys are managed separately from the encrypted data stores.
• Access Controls: Access to systems containing personal data is restricted to wibd personnel and authorised service providers on a strict need-to-know basis. All internal access is authenticated and logged.
• Secure Payment Processing: wibd does not store full payment card numbers. All card transactions are processed through PCI DSS-compliant payment gateways. Mobile wallet transactions via bKash, Nagad, Rocket, and Upay are processed via their respective certified APIs.
• Regular Security Assessments: wibd conducts periodic security reviews of its Platform infrastructure, including vulnerability assessments, to identify and remediate potential weaknesses before they can be exploited.
• Incident Response: wibd maintains a documented data breach response procedure. In the event of a confirmed data breach that poses a risk to Players, wibd will notify affected Players promptly and take all reasonable steps to contain the breach and prevent recurrence.

Whilst wibd applies robust security measures, no method of electronic transmission or storage is completely secure. Players are reminded to maintain the security of their own Account credentials and to contact wibd support immediately if they suspect unauthorised access to their Account.

10 Your Data Rights

wibd respects your rights in relation to your personal data. Subject to applicable law and the specific circumstances of your request, you have the following rights:

• Right of Access: You have the right to request confirmation of whether wibd holds personal data about you and, if so, to receive a copy of that data together with information about how it is processed.
• Right to Rectification: You have the right to request correction of any personal data held by wibd that is inaccurate or incomplete. Players may update basic Account details (such as email address and contact number) directly through the Account settings panel.
• Right to Erasure: You may request that wibd delete your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent and no other legal basis applies, or where you believe the data has been processed unlawfully. This right is subject to wibd's legal obligations to retain certain data for regulatory and compliance purposes as described in Section 8.
• Right to Restriction: You may request that wibd restrict the processing of your personal data in certain circumstances, such as while a dispute about the accuracy of the data is being resolved.
• Right to Data Portability: Where processing is based on your consent or on the performance of a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing carried out on the basis of wibd's legitimate interests, including profiling for responsible gaming purposes. You also have the right to object at any time to the use of your personal data for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent (for example, receipt of promotional communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to the withdrawal.

To exercise any of the rights listed above, please contact the wibd Data Privacy team at [email protected] with the subject line "Privacy Request — [Right Being Exercised]". wibd will acknowledge your request within two business days and provide a substantive response within 30 calendar days. We may ask you to verify your identity before acting on any data rights request to ensure the security of your personal data.

11 Third-Party Links & External Services

The wibd Platform may contain links to third-party websites, game studio portals, or payment service provider interfaces. This Privacy Policy applies solely to personal data collected by wibd through the wibd Platform and does not extend to any third-party website or service accessed through a link on the Platform.

wibd is not responsible for the privacy practices or data security measures of any third-party website or service. If you follow a link from the Platform to a third-party site, we encourage you to review that site's privacy policy before submitting any personal data. The inclusion of a link on the wibd Platform does not imply endorsement of the third-party site's privacy practices by wibd.

12 Children's Privacy & Age Verification

The wibd Platform is strictly intended for adults aged 21 years and above. wibd does not knowingly collect personal data from individuals under the age of 21. The registration process includes a mandatory date-of-birth declaration, and KYC verification is used to confirm that the age declared at registration is accurate.

If wibd becomes aware that personal data has been collected from an individual under the age of 21, the affected Account will be immediately suspended, all personal data associated with the Account will be securely deleted, and any deposits received will be returned to the original payment method. If you are a parent or guardian and believe that a minor has registered an Account on the Platform, please contact wibd support immediately at [email protected].

13 Updates to This Privacy Policy

wibd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or improvements to our privacy governance framework. When material changes are made to this Policy, wibd will notify registered Players via email to their registered address and/or via a prominent notice displayed on the Platform prior to the changes taking effect.

The effective date at the top of this document will be updated each time a new version of the Policy is published. The version of the Privacy Policy in effect at the time of any particular interaction with the Platform governs that interaction. We encourage you to review this Policy periodically to stay informed about how wibd protects your personal data.

If any amendment to this Privacy Policy is unacceptable to you, you may close your Account and cease using the Platform. Your continued use of the Platform following notification of any amendment constitutes your acceptance of the revised Privacy Policy.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the manner in which wibd processes your personal data, please do not hesitate to contact us. Our Data Privacy team is available to respond to all privacy-related enquiries.

Email: [email protected] — please include "Privacy Request" or "Privacy Query" in your subject line.

Response Time: wibd acknowledges all privacy-related enquiries within two business days and aims to provide a full response within 30 calendar days of receipt. Complex requests involving multiple data categories or legal analysis may take up to 60 days, in which case wibd will provide an interim acknowledgement explaining the expected timeline.

Identification: To protect the security of your personal data, wibd may ask you to verify your identity before processing any data rights request. Acceptable forms of identity verification include confirming your registered email address, your Account username, and answering a security question associated with your Account.