Terms & Conditions for wibd Platform Use

1 Definitions

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• "wibd" refers to the online betting and casino platform accessible at wibd.io, operated as an offshore international gaming service.
• "Platform" means the wibd website, any associated mobile-optimised interface, and all products, services, games, and tools made available through it.
• "Player" / "You" / "Your" refers to any individual who accesses, registers on, or uses the Platform in any capacity.
• "Account" means the personal registered account opened by a Player on the Platform.
• "Balance" means the real-money funds held in a Player's Account, denominated in Bangladeshi Taka (৳).
• "Bonus Funds" means any promotional credits, free spins equivalents, or matched deposit bonuses credited to a Player's Account under a promotional offer, which are subject to separate wagering requirements.
• "Bet" / "Wager" means any real-money or bonus-funded stake placed on a sportsbook market, casino game, or any other product available on the Platform.
• "KYC" means the Know Your Customer identity verification process required by wibd before processing withdrawal requests or at any other time deemed necessary by wibd.
• "Prohibited Territory" means any jurisdiction in which accessing or using online gambling services is prohibited by local law.
• "Intellectual Property" means all trademarks, logos, software, game content, text, design elements, and other proprietary material associated with the Platform.

2 Acceptance of Terms

By accessing the Platform in any capacity — whether browsing as a guest, registering an Account, making a deposit, or placing a Bet — you unconditionally accept these Terms & Conditions in their entirety. If you do not accept any provision of these Terms, you must cease using the Platform immediately.

These Terms & Conditions constitute the entire agreement between you and wibd with respect to your use of the Platform. They supersede all prior representations, agreements, or understandings, whether written or oral, relating to the subject matter herein.

wibd reserves the right to amend these Terms & Conditions at any time. Continued use of the Platform following notification of any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review the current Terms & Conditions regularly. The effective date at the top of this document reflects the date of the most recent revision.

3 Eligibility

The following eligibility requirements are mandatory and non-negotiable. wibd reserves the right to close any Account and forfeit any associated Balance or Bonus Funds if it is found that any eligibility condition was not met at the time of registration or at any subsequent point.

3.1 Age Requirement

You must be at least 21 years of age to register an Account or place any Bet on the Platform. wibd strictly enforces this age restriction in line with responsible gaming standards. Players found to be under the age of 21 will have their Accounts immediately suspended, all winnings forfeited, and all deposits returned to the original payment method after deducting any amounts wagered.

3.2 Jurisdictional Eligibility

You must not be a resident of or physically located in any Prohibited Territory at the time of registration or when placing any Bet. You represent and warrant that your access to and use of the Platform is lawful in your jurisdiction. wibd does not accept registrations from players located in jurisdictions where online gambling is explicitly prohibited, including but not limited to the United States of America, the United Kingdom (without a UK Gambling Commission licence), France, and other territories where such services are restricted.

3.3 Single Account Policy

Each Player is permitted to hold only one Account on the Platform. Operating multiple Accounts — whether under the same or different identities — is a material breach of these Terms and will result in permanent suspension of all associated Accounts and forfeiture of all Balances and Bonus Funds.

3.4 Personal Capacity

You must be acting in your own personal capacity. Registering an Account on behalf of another person, a corporate entity, or any form of collective betting syndicate is not permitted without prior written consent from wibd.

4 Account Registration

To access real-money betting and casino services on the Platform, you must complete the registration process and open a verified Account. The following conditions govern Account registration:

4.1 Accurate Information

You are required to provide accurate, complete, and truthful information during registration, including your full legal name, date of birth, residential address, email address, and preferred payment method details. Providing false, misleading, or incomplete registration information is a material breach of these Terms.

4.2 Account Security

You are solely responsible for maintaining the security and confidentiality of your Account login credentials. You must not share your username or password with any third party. wibd will not be liable for any loss or damage arising from unauthorised access to your Account resulting from your failure to maintain the security of your credentials. If you suspect unauthorised access to your Account, you must notify wibd support immediately.

4.3 Account Currency

All Accounts opened on the Platform are denominated in Bangladeshi Taka (৳). All Balances, Bets, winnings, and promotional values are displayed and processed in Taka. There are no currency conversion fees for Players depositing and withdrawing via bKash, Nagad, Rocket, or Upay.

4.4 Account Closure

Players may request Account closure at any time by contacting the wibd support team. Upon closure, any remaining real-money Balance will be returned to the Player's verified payment method after completion of all pending Bets and applicable KYC verification. Bonus Funds are forfeited upon Account closure unless the associated wagering requirements have already been fulfilled.

5 Identity Verification (KYC)

wibd operates a Know Your Customer (KYC) process in line with responsible gaming and anti-money laundering best practices. Identity verification may be requested at any of the following points:

• Prior to processing any withdrawal request, regardless of amount.
• When cumulative deposits within a rolling 30-day period exceed ৳50,000.
• When account activity triggers an internal risk or fraud review.
• When a Player requests a significant change to their registered account details.
• At any time at the sole discretion of wibd's compliance team.

5.1 Required Documents

Acceptable KYC documents include a valid government-issued National Identity Card (NID), passport, or driving licence for proof of identity; a recent utility bill, bank statement, or official government correspondence dated within the last 90 days for proof of address; and, where relevant, documentary evidence of the payment method used (e.g., a screenshot of the registered bKash or Nagad account showing the mobile number).

5.2 Verification Timelines

wibd aims to complete KYC reviews within one to three business days of receiving all required documentation. Withdrawal requests will remain on hold until the KYC process is completed. Players are encouraged to submit verification documents proactively to avoid delays when first requesting a withdrawal.

5.3 Failure to Verify

If a Player fails to provide requested KYC documentation within 30 days of the request, wibd reserves the right to suspend the Account, withhold pending withdrawals, and, if fraud is suspected, report the matter to relevant authorities. Real-money Balances will be held securely pending resolution.

6 Deposits & Withdrawals

6.1 Accepted Payment Methods

wibd accepts deposits and processes withdrawals via the following payment methods for Players in Bangladesh: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and Dutch-Bangla Bank transfers. All transactions are processed in Bangladeshi Taka (৳) with no platform-imposed conversion fees.

6.2 Deposit Processing

Deposits via bKash, Nagad, Rocket, and Upay are credited to the Player's Account instantly upon confirmation of the mobile wallet transaction. Card and bank transfer deposits may take up to 30 minutes to reflect depending on the issuing institution's processing time. There is no deposit fee charged by wibd, though the Player's payment provider may apply its own transaction charges.

6.3 Minimum and Maximum Deposit Limits

The minimum deposit amount is ৳500 per transaction. Maximum deposit amounts per transaction and per rolling 24-hour period are defined by the Player's account tier and may vary. Players seeking to increase standard deposit limits should contact the wibd support team. Responsible gaming deposit limits set by the Player in their account dashboard take precedence over standard account tier limits.

6.4 Withdrawal Processing

Withdrawal requests are reviewed and processed on the same business day for amounts within standard limits, provided that KYC verification has been completed. Withdrawals are paid to the same payment method used to make the most recent qualifying deposit, in accordance with wibd's anti-money laundering policy. wibd reserves the right to request additional documentation before processing any withdrawal.

6.5 Bonus Funds and Withdrawals

Bonus Funds cannot be withdrawn directly. Only real-money winnings derived from the wagering of Bonus Funds — after all applicable wagering requirements have been fully met — are eligible for withdrawal. Any attempt to withdraw Bonus Funds before completing the stated wagering requirements will result in forfeiture of those Bonus Funds and any associated winnings.

6.6 Anti-Money Laundering

wibd is committed to preventing money laundering and the use of the Platform for any illicit financial activity. wibd reserves the right to carry out enhanced due diligence on any Account and to freeze, hold, or return funds if there is a reasonable suspicion that a Player's activity may constitute money laundering, fraud, or any other financial crime. wibd cooperates fully with law enforcement agencies where required.

7 Bonuses & Promotions

wibd offers promotional bonuses to both new and existing Players from time to time. All bonuses and promotions are subject to the specific terms communicated at the time of the offer, as well as the general bonus principles set out below.

7.1 Wagering Requirements

All Bonus Funds are subject to wagering requirements, which specify how many times the bonus amount (or bonus plus deposit amount, as stated) must be wagered before any associated winnings may be withdrawn. Wagering requirements are stated clearly in the terms of each individual promotion. Players should read these terms before opting into any bonus offer.

7.2 Game Contributions

Different game types contribute different percentages towards the completion of wagering requirements. As a general guide, slots typically contribute 100%, live casino games contribute a lower percentage (often 10%–20%), and sportsbook bets contribute a stated percentage depending on the odds of the selection. The exact contribution rates for each product category are published in the individual bonus terms.

7.3 Bonus Abuse

wibd actively monitors for bonus abuse, including but not limited to: creating multiple accounts to claim a new player bonus more than once; using hedging strategies or zero-risk betting patterns to fulfil wagering requirements without genuine risk; and coordinating with other Players to systematically exploit promotional offers. wibd reserves the right to void bonuses and winnings and permanently close Accounts where bonus abuse is identified.

7.4 Bonus Expiry

Bonus Funds that have not been used and wagering requirements that have not been completed within the stated validity period of each promotion will be automatically forfeited. The standard validity period for a bonus offer is 30 days from the date of credit unless otherwise stated in the individual promotion terms.

8 Betting Rules

The following general rules govern all sportsbook Bets placed on the Platform. Sport-specific and market-specific rules are published in the wibd Sportsbook Rules document, which forms part of these Terms.

8.1 Bet Acceptance

A Bet is not accepted until wibd has confirmed it and issued a unique Bet reference number. wibd reserves the right to refuse any Bet, in whole or in part, at its sole discretion and without providing a reason. Bets placed during technical downtime, system errors, or incorrectly priced markets may be voided at wibd's discretion.

8.2 Void Bets

Bets may be voided in circumstances including but not limited to: the event being cancelled or postponed beyond the stated settlement window; a market being offered in error; the Platform experiencing a technical error that affected the integrity of the market; or wibd having reasonable grounds to believe that the Bet was placed with knowledge of a fixed or corrupted outcome.

8.3 Cricket Betting

Cricket markets — including BPL, Bangladesh Tigers internationals, T20 World Cup, and IPL — are settled according to the official result declared by the relevant governing body (ICC, BCB, BCCI, as applicable). In-play markets are settled on ball-by-ball data feeds from wibd's official data partner. Disputes regarding cricket market settlement must be raised within 72 hours of the official result being declared.

8.4 Winnings

Winnings from settled Bets are credited to the Player's Account Balance immediately upon settlement. Winnings derived from real-money Bets are available for withdrawal immediately, subject to standard KYC and payment processing requirements. Winnings derived from Bonus-Funded Bets are subject to the wagering requirements applicable to the Bonus used.

9 Casino Games

All casino games available on the Platform — including slots, live dealer tables, and crash games — are supplied by independent third-party software providers whose products are certified by internationally recognised testing laboratories. wibd does not operate any proprietary casino game software.

9.1 Random Number Generator (RNG)

All slot games, virtual table games, and crash games utilise independently certified RNG technology. The RNG outcomes for all games are statistically random and cannot be predicted, manipulated, or influenced by the Player, wibd, or the software provider. Return-to-player (RTP) percentages for each game are available in the individual game's information panel.

9.2 Live Casino

Live dealer games are streamed in real time from studio environments operated by third-party providers including Evolution Gaming, Ezugi, and Pragmatic Play Live. These games are governed by the rules displayed in the game interface. wibd is not responsible for internet connection interruptions that affect a Player's ability to participate in a live game hand or round in progress.

9.3 Game Malfunctions

In the event of a technical malfunction during a game round, the affected round will be voided and all Bets placed during the malfunctioned round will be returned to the Player's Balance. wibd will not pay out winnings from any round that cannot be fully verified due to a technical error. Game malfunction queries should be directed to wibd support within 24 hours of the affected session.

10 Prohibited Conduct

The following activities are strictly prohibited on the Platform. Players found to have engaged in any prohibited conduct will have their Accounts suspended or permanently closed, all Balances and Bonus Funds forfeited, and may be subject to legal action where applicable:

• Registering more than one Account on the Platform.
• Providing false, misleading, or fraudulent registration information.
• Using the Platform if you are under 21 years of age.
• Accessing the Platform from a Prohibited Territory.
• Using software, bots, algorithms, or automated tools to place Bets or interact with the Platform in any way not intended for manual human use.
• Engaging in match-fixing, spot-fixing, or placing Bets on events known or suspected to be manipulated.
• Exploiting software errors, pricing errors, or technical vulnerabilities in a manner that results in an artificial advantage.
• Using stolen, fraudulent, or third-party payment credentials to fund an Account.
• Colluding with other Players to gain an unfair advantage in any game or market.
• Engaging in any form of money laundering or using the Platform for any financial transaction unrelated to legitimate gambling activity.
• Threatening, harassing, or abusing wibd support staff or other Players in any communication channel.

11 Responsible Gaming

wibd is committed to providing a safe and responsible gambling environment. Gambling is a form of adult entertainment and should never be viewed as a source of income or a means to recover financial losses. wibd provides the following responsible gaming tools to all registered Players, accessible directly from the Account dashboard without requiring a support request:

• Deposit Limits: Set daily, weekly, or monthly deposit caps to control spending.
• Session Time Reminders: Configure alerts that notify you when you have been playing for a set duration.
• Cooling-Off Periods: Take a temporary break from the Platform for a defined period (24 hours, 7 days, or 30 days).
• Self-Exclusion: Permanently exclude yourself from the Platform if you feel gambling is causing harm to yourself or others.

If you believe your gambling behaviour is becoming problematic, wibd strongly encourages you to use the self-exclusion tool immediately and to seek support from a qualified gambling support service. For general responsible gaming guidance, visit the wibd Responsible Gaming page.

12 Intellectual Property

All content on the Platform — including but not limited to the wibd brand name and logo, website design, software interfaces, game graphics, promotional artwork, written content, and data feeds — is the intellectual property of wibd or its respective third-party licensors. Nothing in these Terms grants you any licence or right to use any of wibd's Intellectual Property for any purpose other than accessing the Platform for personal, non-commercial gambling entertainment.

You may not copy, reproduce, distribute, publish, display, modify, create derivative works from, or commercially exploit any element of the Platform's Intellectual Property without the prior written consent of wibd or the relevant rights holder. Unauthorised use of wibd's Intellectual Property may constitute copyright infringement, trademark infringement, or both, and wibd reserves the right to pursue all available legal remedies.

13 Limitation of Liability

To the fullest extent permitted by applicable law, wibd, its directors, officers, employees, agents, and technology partners shall not be liable for:

• Any loss of profits, revenue, data, goodwill, or other intangible losses arising from your use of the Platform, whether direct or indirect.
• Interruptions to the Platform caused by scheduled maintenance, unscheduled downtime, third-party infrastructure failures, internet service provider outages, or events outside wibd's reasonable control.
• The accuracy, completeness, or timeliness of any sports data, live scores, or event information displayed on the Platform.
• Losses arising from technical malfunctions in game software provided by third-party studios, where the malfunction was beyond wibd's reasonable control.
• Any action taken by a governmental or regulatory authority in your jurisdiction that restricts your access to the Platform.

Nothing in this section limits wibd's liability for fraud, wilful misconduct, or any other liability that cannot be excluded or limited under applicable law. wibd's total aggregate liability to you in respect of any claim arising from your use of the Platform shall not exceed the total amount deposited by you in the 12-month period immediately preceding the date on which the claim arose.

14 Privacy & Data Protection

wibd collects, stores, and processes your personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference and is available at wibd.io/privacy-policy. By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

wibd implements 256-bit SSL encryption across all data transmissions on the Platform. Personal data and financial information are stored on secure, encrypted servers and are never sold to third parties for marketing purposes. Data may be shared with KYC verification partners, payment processors, and game providers where necessary for the operation of the Platform and in compliance with anti-money laundering obligations.

15 Amendments to These Terms

wibd reserves the right to amend, update, or replace these Terms & Conditions at any time and without prior notice, though wibd will endeavour to notify registered Players of material changes via email or an on-platform notification where reasonably practicable. The version of the Terms in effect at the time of any particular use of the Platform governs that use.

If any amendment to these Terms is unacceptable to you, your sole remedy is to close your Account and cease using the Platform. Continued use of the Platform following any amendment constitutes your full acceptance of the revised Terms.

16 Governing Law & Dispute Resolution

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the jurisdiction in which wibd is incorporated as an offshore international gaming platform. The parties agree to submit to the exclusive jurisdiction of the courts of that jurisdiction for resolution of any dispute that cannot be resolved through good-faith negotiation.

16.1 Dispute Process

In the event of any dispute regarding account activity, Bet settlement, bonus terms, or any other aspect of your use of the Platform, you should first contact the wibd support team via live chat or email at [email protected]. wibd commits to acknowledging all formal disputes within two business days and to providing a substantive response within ten business days. If the dispute cannot be resolved through direct communication, the matter will be referred to the dispute resolution process specified by wibd's operating framework.

Players located in Bangladesh acknowledge that online gambling may be subject to local legal restrictions and that wibd's operation as an offshore international platform does not constitute a representation that the service is legal in any particular jurisdiction. Players are solely responsible for determining the legality of their participation and for any tax obligations that may arise from winnings received.